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Support | Knowledgebase | Software FAQ

 

Software FAQ

Questions about Tinytag Software.

 

 
I've lost/don't have an activation code for my Tinytag Explorer software

You can request a new activation code for your software here: Tinytag Explorer Activation Code.

How do you select communication ports in the Tinytag Explorer software?

By default Tinytag Explorer will now automatically detect data loggers.

To manually change the communication port you are using, go to Options and Communication Options in the software.

Can I combine data from more than one logger into the same graph?

Yes, the Tinytag Explorer software has an overlay feature that makes combining data from multiple loggers quick and simple.

For further information on overlays, see here: Tinytag Explorer Overlays.

Can I synchronise data from more than one logger in the same graph?

Yes, the Tinytag Explorer software has a relative time feature that makes synchronising data from multiple loggers quick and simple.

For further information on this, see here: Synchronising Data.

Can I export data from Tinytag Explorer?

Yes, data can be exported from Tinytag Explorer either by saving it in a different file format or by using copy and paste.  For further information please see: Exporting Data From Tinytag Explorer.

How does Tinytag Explorer handle times and dates?

Times and Dates

The time and date in a data logger is set at the start of every logging run and is taken from the clock of the PC the unit is started on.

If the time or date of the PC clock is set incorrectly then the recorded data will be displayed with the wrong time or date so one should ensure that the time and date on your PC is always set correctly.

Time Zones

Tinytags are not aware of the time zone where they were launched.

So, for example, data from a logger launched at 18:00 in London will show a start time of 18:00 when viewed in New York.

Daylight Saving Changes

The times displayed by Tinytag Explorer are calculated when the data is displayed and depend on the daylight saving settings of the PC at that time. For example, if a .ttd file is opened before and after DST settings change, then all times displayed by Tinytag Explorer will go forward or back.

The advantage of this approach is that the relative time information is always correct. For example if a logger is set to record once every 24 hours and is left running during a DST transition all the timestamps will be 24 hours apart.

Unfortunately this approach means historic data may appear wrong if DST has changed since the data was recorded. For example a ttd file from a logger that records every 18:00 GMT in the winter will display 18:00 when viewed in the winter but 17:00 when viewed during the summer

Note: Describing how the data is displayed by Tinytag Explorer on PC's in countries that apply different DST rules to those where the logger was launched is beyond the scope of this article. Contact help@tinytag.info if you require an explanation of this.

Where can I find the software license for Tinytag Explorer?

You can find the software license for Tinytag Explorer's here: Tinytag Explorer Software License.

Where can I find updates for my GLM Software?

The Tinytag Explorer software supersedes GLM (Gemini Logger Manager) and users can upgrade to it free of charge here: Tinytag Explorer Upgrade.

Any data loggers that worked with GLM will work with Tinytag Explorer.

GLM users will need to request an activation code for the Tinytag Explorer software form our website here: Tinytag Explorer Activation Code.

How do you select communication ports in the Re-Educator software?

By default the Re-Educator software is set up to connect to a logger on Com Port 1.

If you are using Tinytag Explorer and need to connect to your logger on a higher Com Port the solution is to create a text file called glm.ini in your Windows, or WINNT, folder containing the following text:

[options]
port=1
comunications type=0
logger type=Tinytag / talk 2 / view

Changing the number of the "port=" line will change the serial port the software will connect on.

The com port selected needs to be no higher than com 4 for Re-Educator to work.


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