Tinytag Explorer will automatically detect data loggers when
they are started or downloaded. If you are having trouble
connecting your data logger to the software, your logger's battery
may have run flat, you may be running an older version of Tinytag
Explorer or the USB cable/pad drivers may not have installed
If Tinytag Explorer cannot see a data logger, it will return the
following error message:
Failed to connect to a data logger. Please check the
connection and battery and try again.
Follow the steps below to troubleshoot this error.
Note: If you are using an inductive pad to work with your
data logger, please ensure it has not been placed on a metal
surface or a PC case as this can prevent loggers from communicating
1. Check 'automatic com port detection' is turned on
Tinytag Explorer can detect data loggers automatically, but this
feature might not be turned on in your software.
To check whether Tinytag Explorer is set to automatically detect
data loggers, go to Options >> Communication
Options and ensure that the Use Fully Automatic
Com Port Detection option has been selected.
If this option is not present in the version of the software you
are using, you should upgrade to the latest version as described
2. Check for software updates
Upgrading to the latest version of Tinytag Explorer is free of
charge. You can check to see if you are running the latest version
of Tinytag Explorer here.
3. Installing USB drivers
If you have tried the above steps and Tinytag Explorer still
does not recognise your data logger, it is likely that the device
drivers for your USB cable or pad have not installed correctly.
The display on a Tinyview or Tinytag View 2 data logger will
only show readings while the unit is recording. If your device has
a blank screen, it may have stopped recording or the battery might
If your humidity logger is showing unusual or unexpected
readings, it is likely that the sensor has come into contact with a
liquid. Allowing the sensor to fully dry should allow the logger to