FAQs

Data Logger Battery Types

This is a guide to the different types of batteries used in our data loggers. Attached UN38.3 Test Summary. For more information, please see individual product data sheets.

Moving a Tinytag Connect Master Gateway

The Tinytag Connect system uses a Windows service called the Master Gateway to manage the collection of data from radio and LAN data loggers and to present this data across a network for viewing in Tinytag Explorer.

Using the Connect Radio and LAN data logging system: video

Help and information about using the Connect Data Logging System can be found in our short product video.

Replacing lost Tinytag Explorer software/activation codes

If you have lost your copy of Tinytag Explorer, or your activation code, please follow the links below.

Problems connecting to my data logger

Tinytag Explorer will automatically detect data loggers when they are started or downloaded.

The display on my logger is blank

What to do if the display on your Tinytag View data logger is blank.

Viewing data from multiple data loggers in the same graph

Tinytag Explorer can combine data from more than one data logger into the same graph, and using a relative time option, data from different logging runs can be compared to one another.

Exporting data from Tinytag Explorer

Recorded data can be exported from Tinytag Explorer for use in other applications either by saving it in a different file format or by using copy and paste.

Handling times and dates in Tinytag Explorer

Information about time and date settings.

Manually installing drivers for USB cables and pads

To check whether the USB drivers for your device have installed correctly you should do the following:

Manually installing drivers for USB cables and pads (Tinytag Explorer version 4.6 and below)

It is recommended that USB pads and cables are used with the current version of Tinytag Explorer (which will install and detect USB devices automatically).

Offloading data from more than one logger at a time

Multiple data loggers can be worked with at the same time using a Bulk Offload Tool that is installed at the same time as the Tinytag Explorer software.

Calibration options

Calibration certificates can be purchased along with the logger at the point of sale. Tinytags already in use can also be returned for a service calibration at any time, for a standard charge.

Re-Educator Software Operating System Requirements

The Re-Educator software, that is used to change the properties of Tinytag Plus Re-Ed data loggers, requires a 32-bit operating system to run. This can be a 32-bit version of Windows XP, Vista, 7, 8, 8.1 or Windows 10.

Transporting data loggers with lithium batteries

Most of Gemini’s Data Loggers are powered by lithium batteries (‘lithium metal cells’) which have regulations restricting their transportation by road, sea or air due to the hazardous nature of lithium.

Problems connecting to my data logger using Re-Educator software

How to select communication ports using Re-Educator software.

'2803' error message when installing Tinytag Explorer

If you see a '2803' error message when upgrading to the latest version of Tinytag Explorer, your existing install of the software is probably still open.

Using third party PT100 probes with Tinytag loggers

Information about how to connect third party PT100 probes to our loggers.

Using third party PT1000 probes with Tinytag loggers

Information about how to connect third party PT1000 probes to our loggers.

Using third party input leads with Tinytag loggers

Information about using third party input leads.

Getting unexpected readings on a humidity logger

What to do if your humidity logger shows unusual readings.

Using Tinytag loggers in a vacuum

Recommendations for using loggers in a vacuum.

Data logger battery life

Advice on expected battery life.

Checking battery status

Different types of data logger have different low battery warnings; some on the logger and some in the software. The article below describes how to check the battery status of a logger.

What do the LEDs on a data logger indicate?

Most data loggers have one or more LEDs that indicate the status of the logger.

General support for the Energy Logger: product video

Help and information about using the Energy Logger can be found in our short product video.

Using the radio data logging system: video

Help and information about using the Radio Data Logging System can be found in our short product video.

Using Tinytag Explorer software: video

Help and information about using the Tinytag Explorer software can be found in our short video.

Using Tinytag data loggers: video

Help and information about using the Tinytags can be found in our short video.

Replacement probes for temperature and relative humidity data loggers

This article applies to TGP-4505, TV-4505 and TV-4506 data loggers only.