- Right click on the entry for your device in Device
Manager and select 'Update driver'. This
will prompt a hardware wizard to open in a new window.
- In the new window, click the Browse button and
select the folder C:\Program Files(x86)\Tinytag\Tinytag
Explorer\Drivers, then click 'Next'.
Confirm your agreement to the installation if you are prompted to
do so.
- Once the drivers have installed, click
'Finish'.
If your device is still listed with a yellow exclamation mark
against it, repeat the above process once again.
This will set the device up as a COM port (the installation is a
two-step process, first installing the drivers for the cable/pad,
and then setting up the cable/pad as COM port).
When you have completed the installation for the second time,
the device should move to 'Ports (COM and LPT)'
and be listed as a USB Serial Port (with a 'COM'
port number after it) and your USB cable or pad should be ready to
use.
If you have followed all of the above steps and are still unable
to communicate with your data logger, please contact your supplier
or email help@tinytag.info for further assistance.