1. Reset your data logger
First, try resetting the data logger.
Remove the data logger's battery, leave the device for five
minutes, then reinsert the battery. Connect the data logger to your
Tinytag software once again to see if the error message has cleared
and you are able to offload data.
2. Restart your data logger in your Tinytag
If resetting your data logger does not resolve the error
message, and assuming that the data on the logger is not
important*, try restarting the data logger in Tinytag Explorer,
Tinytag Explorer Connect or Tinytag DI. Click
Launch and confirm the data logger's configuration
settings to launch and restart the data logger. The error message
should no longer appear if the problem has resolved.
*Please note: Restarting your data
logger will clear all of the data on your data
logger, so only perform this action if the data on your
logger does not need to be retained.
3. Contact your supplier
If the error message persists, or if the data on your logger is
important, please contact us or
your supplier for further assistance.